Dell OptiPlex 9020 2020, Core i5, 8GB, 256GB SSD + 1TB HDD, Black

★★★★☆ 4.3 (9)
CPU Intel 4th Generation Core i5
RAM 8 GB
Storage 1280 GB
GPU Intel HD Graphics 4600
Form Factor sff
psu w 290
OS Windows 10 Pro
Dell OptiPlex 9020 2020, Core i5, 8GB, 256GB SSD + 1TB HDD, Black desktop
47 Overall Score

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Snapshot

Pros & Cons

Pros

  • Strong reliability (70th percentile) 70th

Cons

  • Below average ram (9th percentile)
  • Below average gpu (18th percentile)
  • Below average cpu (21st percentile)

What owners think

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has held steady over time
78/100Our AI sentiment readmedium confidence · 14 sources · Oct 2026
1★2★3★4★5★Q2 '24: 5.0★ · 1 reviewQ3 '24: 5.0★ · 1 reviewQ1 '26: 3.9★ · 10 reviews (approx. date)Q4 '26: 5.0★ · 1 review (approx. date)11101Q2 '24Q3 '24Q1 '26Q4 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviewsEstimated date

Based on 13 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

Performance Percentiles

CPU 20.9
GPU 17.5
RAM 9.2
Ports 44.5
Storage 47.9
User Sentiment 53.4
Reliability 70
Social Proof 47.2

Specifications

Full Specifications

Processor

CPU Intel 4th Generation Core i5
Cores 4
Frequency 3.4 GHz
L3 Cache 8 MB

Graphics

GPU Intel HD Graphics 4600
Type Integrated

Memory & Storage

RAM 8 GB
RAM Generation DDR3
Storage 1 256 GB
Storage 1 Type SSD
Storage 2 1 TB
Storage 2 Type HDD

Build

Form Factor sff
PSU 290

Connectivity

USB Ports 6
HDMI 0x HDMI
DisplayPort 2
Wi-Fi Wi-Fi 4
Bluetooth Yes
Ethernet Gigabit Ethernet

System

OS Windows 10 Pro

vs Competition

Spec Dell OptiPlex 9020 Apple Mac Studio M3 Ultra Lenovo T Series Towers Legion Tower 5a Gen 10 HP OMEN GT16-0364 CLX SET TGMSETRTU5204BM MSI Aegis ZS2 A9NVP-1407US
CPU Intel 4th Generation Core i5 Apple M3 Ultra AMD Ryzen 7 7800X3D AMD Ryzen 7 8700F Intel Core i9 14900KF AMD Ryzen 9 9900X
RAM (GB) 8 96 32 32 64 32
Storage (GB) 1280 1024 4096 1024 8192 2048
GPU Intel HD Graphics 4600 Apple M3 Ultra 60-core NVIDIA GeForce RTX 5070 Ti NVIDIA GeForce RTX 5070 NVIDIA GeForce RTX 5070 NVIDIA GeForce RTX 5070
Form Factor sff sff mid-tower mid-tower mid-tower mid-tower
Psu W 290 - 850 850 850 750
OS Windows 10 Pro macOS Windows 11 Home Windows 11 Home Windows 11 Home Windows 11 Home
Compare Compare Compare Compare Compare
Product CPUGPURAMPortsStorageUser SentimentReliabilitySocial Proof
Dell OptiPlex 9020 20.917.59.244.547.953.47047.2
Apple Mac Studio M3 Ultra Compare 99.77695.793.853.694.999.386.2
Lenovo T Series Towers Legion Tower 5a Gen 10 Compare 73.493.178.188.498.194.970100
HP OMEN GT16-0364 Compare 69.789.387.297.953.698.57099.1
CLX SET TGMSETRTU5204BM Compare 94.989.396.584.299.298.511.694.8
MSI Aegis ZS2 A9NVP-1407US Compare 92.489.387.290.582.888.737.399.6

Usage Scores

Overall (47)AI/LLM (11.4)Gaming (6.6)Portability (48)Creator (12.1)Business (56.4)Developer (30)Home Office (50.4)Workstation (24.8)
  • Overall47
  • AI/LLM11.4
  • Gaming6.6
  • Portability48
  • Creator12.1
  • Business56.4
  • Developer30
  • Home Office50.4
  • Workstation24.8

A full written review is coming soon. The specs, scores, prices and charts above are always up to date.

Other Configurations28

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