On sale 27%

Dell OptiPlex 9020 2020, Core i5, 8GB, 256GB SSD + 1TB HDD, Black

★★★★☆ 4.3 (9)
CPU Intel 4th Generation Core i5
RAM 8 GB
Storage 1280 GB
GPU Intel HD Graphics 4600
Form Factor sff
psu w 290
OS Windows 10 Pro
Dell OptiPlex 9020 2020, Core i5, 8GB, 256GB SSD + 1TB HDD, Black desktop
47 Overall Score
Price $245
Check Price at Newegg
Also available in:

Snapshot

Pros & Cons

Pros

  • Strong reliability (70th percentile) 70th

Cons

  • Below average ram (9th percentile)
  • Below average gpu (17th percentile)
  • Below average cpu (21st percentile)

What owners think

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has held steady over time
78/100Our AI sentiment readmedium confidence · 14 sources · Oct 2026
1★2★3★4★5★Q2 '24: 5.0★ · 1 reviewQ3 '24: 5.0★ · 1 reviewQ1 '26: 3.9★ · 10 reviews (approx. date)Q4 '26: 5.0★ · 1 review (approx. date)11101Q2 '24Q3 '24Q1 '26Q4 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviewsEstimated date

Based on 13 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

Performance Percentiles

CPU 20.9
GPU 17.4
RAM 9.2
Ports 44.5
Storage 47.9
User Sentiment 53.4
Reliability 70
Social Proof 47.1

Specifications

Full Specifications

Processor

CPU Intel 4th Generation Core i5
Cores 4
Frequency 3.4 GHz
L3 Cache 8 MB

Graphics

GPU Intel HD Graphics 4600
Type Integrated

Memory & Storage

RAM 8 GB
RAM Generation DDR3
Storage 1 256 GB
Storage 1 Type SSD
Storage 2 1 TB
Storage 2 Type HDD

Build

Form Factor sff
PSU 290

Connectivity

USB Ports 6
HDMI 0x HDMI
DisplayPort 2
Wi-Fi Wi-Fi 4
Bluetooth Yes
Ethernet Gigabit Ethernet

System

OS Windows 10 Pro

vs Competition

Spec Dell OptiPlex 9020 HP Elite Mini 800 G9 Minisforum DeskMini UM880 Plus Lenovo ThinkCentre M710Q MSI Cubi NUC 1MG-295US Apple iMac REF-MNE92LL/A
CPU Intel 4th Generation Core i5 Intel Core i7 14700 AMD Ryzen 7 255 Intel Core i7 6700T Intel Core 3 100U Intel 7th Generation Core i5
RAM (GB) 8 16 32 16 16 8
Storage (GB) 1280 1024 1024 756 500 1064
GPU Intel HD Graphics 4600 Intel UHD 770 Graphics AMD Radeon 780M Intel HD Graphics Intel Graphics AMD Radeon Pro 570
Form Factor sff mini mini mini mini aio
Psu W 290 120 120 - 120 -
OS Windows 10 Pro Windows 11 Pro Windows Windows 11 Pro Windows 11 Home macOS
Compare Compare Compare Compare Compare
Product CPUGPURAMPortsStorageUser SentimentReliabilitySocial Proof
Dell OptiPlex 9020 20.917.49.244.547.953.47047.1
HP Elite Mini 800 G9 Compare 82.64546.158.86962.67087.9
Minisforum DeskMini UM880 Plus Compare 65.163.181.765.353.688.711.694.3
Lenovo ThinkCentre M710Q Compare 20.299.231.696.145.466.27081
MSI Cubi NUC 1MG-295US Compare 36.435.651.476.435.953.437.396.4
Apple iMac REF-MNE92LL/A Compare 21.864.39.250.159.1099.388.4

Price

Value & Pricing

From $245 1 offer across 1 retailer
Newegg 1 offer From $245
Black/Silver Refurbished Best Price $245

Price History

$150 $200 $250 $300 May 20Nov 9 $245

Usage Scores

Overall (47)AI/LLM (11.4)Gaming (6.6)Portability (48)Creator (12.1)Business (56.4)Developer (30)Home Office (50.4)Workstation (24.7)
  • Overall47
  • AI/LLM11.4
  • Gaming6.6
  • Portability48
  • Creator12.1
  • Business56.4
  • Developer30
  • Home Office50.4
  • Workstation24.7

A full written review is coming soon. The specs, scores, prices and charts above are always up to date.

47
Overall Scoreout of 100
Price $245
Check Price at Newegg
Also available open box & refurbished:
Refurbished $245 Newegg

Other Configurations28

OptiPlex 9020 SFF3.6 GHz16GB240GBBlack/Silver$199OptiPlex 9020Intel Core i716GB2TBBlack/Silver$199OptiPlex 9020 SFFIntel Core i5 457016GB1TBBlack$205OptiPlex 9020 SFFIntel 4th Generation Core i58GB128GBBlack$205OptiPlex 9020 SFFIntel Core i5 45708GB500GBBlack$217OptiPlex 9020 SFFIntel 4th Generation Core i58GB256GBBlack$230OptiPlex 9020 SFFIntel 4th Generation Core i58GB512GBBlack$240OptiPlex 9020Intel Core i5-457032GB256GBBlack/Silver$245OptiPlex 9020Intel Core i7-477016GB256GBBlack/Silver$250
Show all 28 configurations
OptiPlex 9020Intel Core i5-457016GB128GBBlack/Silver$108OptiPlex 9020 SFFIntel Core i5 45908GB500GBBlack$148OptiPlex 9020Intel Core i7-477016GB512GBBlack$153OptiPlex 9020Intel Core i5-457016GB1TBBlack/Silver$154OptiPlex 902064 bit Quad-Core Processor32GB500GBBlack$163OptiPlex 9020 SFFIntel 4th Generation Core i58GB256GBBlack$165OptiPlex 9020Intel Core i5-457032GB1TBBlack/Silver$169OptiPlex 9020-SFFIntel Core i7-477016GB512GBBlack/Silver$182OptiPlex 90203.40GHz16GB1TBBlack$299OptiPlex 9020 SFFIntel 4th Generation Core i516GB512GBBlack$300Optiplex 9020 SFFCore i516GB2TB$305Optiplex 9020 SFFIntel Core i7 477032GB1TBBlack$325OptiPlex 9020Intel Core i7-477032GB1264GBBlack$329OptiPlex 9020Intel Core i732GB1TBBlackOptiPlex 9020Intel Core i7-47708GB1TBBlack/SilverOptiPlex 9020Intel Core i5-457016GB2304GBBlack/SilverOptiPlex 9020 SFFIntel Core i7-477016GB128GBBlack/SilverOptiPlex 9020Core i732GB1TBOptiPlex 9020Intel Core i7-47708GB512GBBlack/Silver

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