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HP 2021, Celeron N4020, 4GB, 64GB eMMC, Black

★★★☆☆ 3.0 (4)

The Intel Celeron N4020 processor and 4GB DDR4 RAM handle everyday browsing and document work, while the 14-inch 220-nit display and 1.47kg build keep it portable for on-the-go use. Its 41Wh battery and fast-charge support a full day of light tasks, and the 64GB eMMC storage offers a budget-friendly entry point. This laptop suits students who need a basic, affordable machine for note-taking, web research, and streaming.

CPU Intel Celeron N4020
RAM 4 GB
Storage 64 GB
Screen 14" 1366x768
GPU Intel UHD Graphics
OS Windows 10 Home in S Mode
Weight 1.5 kg
Battery 41 Wh
HP 2021, Celeron N4020, 4GB, 64GB eMMC, Black laptop
22 Overall Score
Also available in:

Snapshot

The 30-Second Version

The HP 14-dq0020nr is a one-tab wonder that'll frustrate you the second you ask it to do real work. It's cheap for a reason, and that reason is a Celeron CPU and 4GB of RAM.

Pros & Cons

Pros

  • Thin and light at 1.47kg, easy to toss in a bag 93rd
  • Inexpensive, with listings around $240 USD 76th
  • Handles basic video streaming without choking
  • Survived multiple drops according to one owner

Cons

  • Celeron N4020 is painfully slow for anything beyond one tab
  • 4GB RAM means multitasking is a slideshow
  • 64GB eMMC storage fills up fast and is slow
  • Screen is dim and washed out, bottom 6% of all laptops

What owners think

The Word on the Street

3.0/5 (4 reviews)
👍 A few owners are happy with it as a cheap streaming box that can take a beating.
👎 One buyer felt misled because the machine arrived with Windows 11 in S mode instead of a true Windows 10 setup.
🤔 The low price gets some forgiveness, but the performance ceiling is a constant complaint.

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has cooled since launch
1★2★3★4★5★Q4 '22: 5.0★ · 1 reviewQ4 '24: 1.0★ · 1 review11Q4 '22Q4 '24
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviews

Based on 2 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

The Celeron N4020 sits at the 1st percentile for CPU performance in our database, which is a polite way of saying it's one of the slowest processors we've tested in a modern laptop. The 4GB of RAM is also dead last in our rankings, so multitasking is basically a myth here. The one surprise is that it's actually decent for streaming video, as long as you don't have a dozen browser tabs open. The 64GB eMMC storage is also a weak spot, ranking in the bottom 4% of all laptops, so you'll be leaning hard on cloud storage or an external drive.

Performance Percentiles

CPU 1.2
GPU 27.7
RAM 0.5
Ports 36.2
Screen 5.5
Portability 76.4
Storage 3.7
Reliability 33.4
Social Proof 3.4
Affordability 93.2

Specifications

Full Specifications

Processor

CPU Intel Celeron N4020
Cores 2
Frequency 1.1 GHz

Graphics

GPU Intel UHD Graphics
Type Integrated
VRAM Type Shared

Memory & Storage

RAM 4 GB
RAM Generation DDR4
Storage 64 GB
Storage Type eMMC

Display

Size 14"
Resolution 1366x768
Brightness 220 nits
Color Gamut 45% NTSC

Connectivity

USB-C Ports 1
USB Ports 2
HDMI HDMI 1.4b
Wi-Fi 802.11ac
Bluetooth Bluetooth 4.2

Physical

Weight 1.5 kg / 3.2 lbs
Battery 41 Wh
OS Windows 10 Home in S Mode

vs Competition

Stacked against something like the Lenovo ThinkPad X1 Carbon or Apple MacBook Pro, this HP isn't even in the same conversation, those are premium machines with real CPUs and fast storage. A more realistic comparison is against other sub-$300 laptops, and even there, the HP 14-dq0020nr struggles because of its 4GB RAM and eMMC storage. The ASUS Vivobook line often offers better specs for a similar price, and refurbished ThinkPads are a smarter buy if you can find one.

Spec HP 14-dq0020nr Lenovo ThinkPad X1 Carbon 21KC00A8US Apple MacBook Pro 16" True Tone ASUS Vivobook TP3407SA-DS74T Samsung Galaxy Book4 Edge NP960XMA-KB1US MSI Summit A1MTG-001US
CPU Intel Celeron N4020 Intel Core Ultra 7 155U AMD Ryzen 5 5500 Intel Core Ultra 7 256V Qualcomm Snapdragon X Elite X1E-84-100 Intel Core Ultra 7 155H
RAM (GB) 4 16 32 16 16 16
Storage (GB) 64 512 1024 1024 512 1024
Screen 14" 1366x768 14" 1920x1200 16" 3072x1920 14" 1920x1200 16" 2880x1800 13.3" 1920x1200
GPU Intel UHD Graphics Intel Graphics AMD Radeon Pro 5500M Intel Arc Graphics Qualcomm Adreno Intel Arc Graphics
OS Windows 10 Home in S Mode Windows 11 Pro macOS Windows 11 Home Windows 11 Home Windows 11 Home
Weight (kg) 1.5 1.1 - 1.6 1.5 1.4
Battery (Wh) 41 57 - 70 35 70
Compare Compare Compare Compare Compare
Product CPUGPURAMPortsScreenPortabilityStorageReliabilitySocial ProofAffordability
HP 14-dq0020nr 1.227.70.536.25.576.43.733.43.493.2
Lenovo ThinkPad X1 Carbon 21KC00A8US Compare 53.668.86377.47490.85181.898.469.2
Apple MacBook Pro 16" True Tone Compare 65.474.667.669.691.219.365.298.1076.4
ASUS Vivobook TP3407SA-DS74T Compare 68.768.85071.382.373.679.360.459.358.8
Samsung Galaxy Book4 Edge NP960XMA-KB1US Compare 79.5135051.59641.45181.89651.2
MSI Summit A1MTG-001US Compare 78.468.8501766.393.579.360.474.267.9

Price

Value & Pricing

At around $240 USD, it's cheap, but you're getting what you pay for. The value proposition only works if your needs are extremely basic: email, one streaming tab, maybe a document. If you can stretch your budget even a little, you'll get dramatically more laptop for your money.

From $240 1 offer across 1 retailer
Amazon 1 offer From $240

Price History

$100 $150 $200 $250 $300 May 30Jul 18Aug 14Sep 24Oct 27 $240

Read more

Overview

The HP 14-dq0020nr is a budget laptop that feels like a budget laptop, and that's the one thing you need to know. It's thin, light, and cheap, but the Intel Celeron N4020, 4GB of RAM, and 64GB of eMMC storage are a recipe for frustration the moment you try to do more than one thing at a time. This is a machine for very light tasks only, and even then, you'll need patience.

Common Questions

Q: Can this laptop run Windows 11?

It ships with Windows 10 Home in S mode, but the hardware technically supports Windows 11. The problem is the 4GB RAM and Celeron CPU will make Windows 11 feel even slower than Windows 10. You'd be better off sticking with the OS it came with, or upgrading the RAM if that's even possible on this model.

Q: Is 64GB of storage enough?

No, not really. Windows alone will eat a big chunk of that, and you'll be left with maybe 30-40GB for everything else. You'll need an external drive or cloud storage almost immediately. If you install more than a couple of apps, you'll hit the wall fast.

Q: Can I upgrade the RAM or storage?

The RAM is likely soldered on this model, so you're stuck with 4GB. The eMMC storage is also not user-upgradeable in most cases. This is a sealed box, so what you buy is what you get forever.

Who Should Skip This

If you're looking for a laptop that can handle schoolwork, photo editing, or even moderate multitasking, this isn't it. Go get a refurbished ThinkPad or a Chromebook with at least 8GB of RAM instead. You'll thank yourself every single day.

Verdict

Don't buy this unless you have no other choice and your needs are extremely light. It's a streaming and email machine, nothing more. If you need to run real software, edit photos, or keep more than a few tabs open, save your money and look elsewhere.

Usage Scores

Overall (21.5)AI/LLM (5.1)Gaming (5.6)Portability (42.8)Creator (6.7)Student (50.6)Business (23.4)Developer (13.6)Entertainment (15.1)
  • Overall21.5
  • AI/LLM5.1
  • Gaming5.6
  • Portability42.8
  • Creator6.7
  • Student50.6
  • Business23.4
  • Developer13.6
  • Entertainment15.1

Other Configurations10

Show all 10 configurations

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