Dell OptiPlex 7020 MFF Plus Black 2024
The 14-core Intel Core i5-14500 with vPro and 32GB of DDR5 RAM delivers strong multitasking performance in a compact chassis, backed by a generous 2TB NVMe SSD and triple DisplayPort monitor support. Its mini form factor saves desk space without sacrificing wired connectivity, including Thunderbolt, USB-C 3.2 Gen 2x2, and Wi-Fi 6E. This desktop is best for IT-managed business environments and developers who need a secure, space-efficient workstation for data processing and virtualized workloads.
Snapshot
The 30-Second Version
The 2TB SSD is the real highlight here, sitting in the 92nd percentile for storage and giving you a ton of fast space. The i5-14500 and 32GB of RAM make it a smooth operator for office work, but the integrated graphics are a letdown for anything beyond spreadsheets. Watch out for third-party sellers shipping region-locked units, it's a known issue that can leave you without warranty support.
Pros & Cons
Pros
- 2TB NVMe SSD is a standout, landing in the 92nd percentile for storage capacity 95th
- 32GB of DDR5 RAM handles heavy multitasking without breaking a sweat 92nd
- Compact MFF design takes up almost no desk space 78th
- Strong port selection selection with Thunderbolt, USB-C, and triple monitor support 71st
- 95th percentile social proof suggests most buyers are satisfied
Cons
- Integrated UHD Graphics 770 is a weak spot, scoring just 14.1 out of 100 for gaming
- User reports of region-locked UAE models with no US warranty support
- No audio output without an additional connection on some units
- CPU performance is middle of the pack at the 69th percentile
- 180W power supply limits any future GPU upgrade path
What owners think
The Word on the Street
How owner sentiment changed over time
ExclusiveBased on when customers actually wrote their reviews - so you can see whether early praise held up.
Based on 7 dated customer reviews, grouped by calendar quarter. Period analysis is in English.
The proof
Performance
The i5-14500 is the star here, with 6 performance cores boosting up to 5.0GHz and 8 efficiency cores handling background tasks. In our database, this CPU lands in the 69th percentile, which is solid for an office PC. You're not going to break any rendering records, but for the business and home office use cases where it scores in the high 70s, it's more than capable. The 32GB of DDR5 RAM is a nice upgrade over the base 16GB configs you'll see on some listings, putting it well above average for multitasking.
The 2TB NVMe SSD is a standout, offering a ton of fast storage that's among the best in its class. Boot times are snappy, and you won't be juggling files to free up space anytime soon. The weak link is the integrated UHD Graphics 770. It's fine for driving up to three monitors via the DisplayPort and HDMI 1.4b ports, but it falls behind most dedicated GPUs. Don't expect to do any 3D modeling or gaming on this thing, it's strictly a 2D productivity machine.
Specifications
Full Specifications
Processor
| CPU | Intel Core i5-14500 |
| Cores | 14 |
| Frequency | 2.6 GHz |
| L3 Cache | 24 MB |
Graphics
| GPU | Intel UHD Graphics 770 |
| Type | Integrated |
| VRAM Type | Shared |
Memory & Storage
| RAM | 32 GB |
| RAM Generation | DDR5 |
| Storage | 2 TB |
| Storage Type | NVMe SSD |
Build
| Form Factor | mini |
| PSU | 180 |
| Weight | 6.8 kg / 15.0 lbs |
Connectivity
| USB-C Ports | 1 |
| USB Ports | 4 |
| Thunderbolt | Thunderbolt 4 |
| HDMI | 1x HDMI 1.4b |
| DisplayPort | 3x DisplayPort |
| Wi-Fi | Wi-Fi 6E |
| Bluetooth | Bluetooth 5.2 |
| Ethernet | Gigabit Ethernet |
System
| OS | Windows 11 Pro |
vs Competition
Stacked against something like the Lenovo Legion Tower 5a Gen 10 or the HP OMEN GT22-3080, the OptiPlex gets absolutely smoked in graphics performance. Those are gaming towers with dedicated GPUs, and the OptiPlex's integrated graphics aren't even in the same conversation. The Apple Mac Studio M4 Max is in a different league for CPU and GPU performance, but it also costs significantly more. Where the OptiPlex wins is in its tiny footprint and business-focused features like vPro and TPM 2.0. It's a corporate workhorse, not a gaming rig or a creative workstation.
| Spec | Dell OptiPlex 7020 MFF Plus | HP OMEN GT22-3080 | Lenovo Legion Tower 5i 90YA003GUS | Apple Mac Studio M4 Max | CLX SET TGMSETRTU5204BM | MSI Aegis ZS2 A9NVP-1407US |
|---|---|---|---|---|---|---|
| CPU | Intel Core i5-14500 | Intel Core Ultra 7 265K | Intel Core Ultra 7 265F | Apple M4 Max | Intel Core i9 14900KF | AMD Ryzen 9 9900X |
| RAM (GB) | 32 | 32 | 32 | 36 | 64 | 32 |
| Storage (GB) | 2048 | 2048 | 1000 | 512 | 8000 | 2000 |
| GPU | Intel UHD Graphics 770 | NVIDIA GeForce RTX 5080 | NVIDIA GeForce RTX 5060 Ti | Apple M4 Max 32-core | NVIDIA GeForce RTX 5070 | NVIDIA GeForce RTX 5070 |
| Form Factor | mini | mid-tower | mid-tower | sff | mid-tower | mid-tower |
| Psu W | 180 | 850 | 500 | - | 850 | 750 |
| OS | Windows 11 Pro | Windows 11 Pro | Windows 11 Home | macOS | Windows 11 Home | Windows 11 Home |
| Compare | Compare | Compare | Compare | Compare |
| Product | CPU | GPU | RAM | Ports | Storage | User Sentiment | Reliability | Social Proof |
|---|---|---|---|---|---|---|---|---|
| Dell OptiPlex 7020 MFF Plus | 68.3 | 34.8 | 77.7 | 70.9 | 92.1 | 25.3 | 70 | 94.9 |
| HP OMEN GT22-3080 Compare | 95.8 | 89.9 | 79.5 | 93.4 | 92.1 | 75.5 | 70 | 86.5 |
| Lenovo Legion Tower 5i 90YA003GUS Compare | 87.4 | 74.6 | 83 | 94.2 | 65.2 | 94.8 | 70 | 99.9 |
| Apple Mac Studio M4 Max Compare | 85.7 | 68.4 | 70.2 | 94.6 | 32.6 | 88.6 | 99.3 | 99.9 |
| CLX SET TGMSETRTU5204BM Compare | 94.1 | 83.6 | 96.5 | 86.7 | 99.3 | 98.3 | 11.7 | 95 |
| MSI Aegis ZS2 A9NVP-1407US Compare | 92.3 | 83.6 | 87.9 | 91.9 | 83.1 | 88.6 | 37.3 | 99.6 |
Price
Value & Pricing
At $1359, the value proposition hinges entirely on what you're comparing it to. For a tiny office PC with 32GB of RAM and a 2TB SSD, the price per gigabyte of storage is excellent. You're getting a lot of fast, local space for the money. But the CPU performance is just average for the price bracket, and the integrated graphics mean you're paying a premium for the small form factor, not raw power. If you don't need the tiny chassis, you can get a lot more compute for the same cash from a mid-tower.
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Price History
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Overview
The Dell OptiPlex 7020 MFF Plus is a tiny desktop that punches above its weight class for office work, landing in the 95th percentile for social proof among similar systems. That's a fancy way of saying people who buy these tend to be pretty happy with them. The 14-core i5-14500 and 32GB of DDR5 RAM make it a multitasking champ for spreadsheets, browser tabs, and business apps, while the 2TB NVMe SSD sits in the 92nd percentile for storage, giving you plenty of fast local space.
But this isn't a machine for everyone. The integrated Intel UHD Graphics 770 lands in the 35th percentile for GPU performance, so gaming is basically a non-starter at a 14.1 out of 100 score. And while the user sentiment score sits at a moderate 69 out of 100, there are some red flags in the feedback, including reports of region-locked units and spotty quality control from third-party sellers. If you get a good one, it's a solid workhorse. Just make sure you're buying from a reputable source.
Common Questions
Q: Can this little box actually handle my three monitors?
Yes, it can. The Intel UHD Graphics 770 supports up to three displays through the two DisplayPort 1.4a ports and the HDMI 1.4b port. Just don't expect to do any gaming across that triple-monitor setup, the integrated graphics are strictly for productivity.
Q: How much RAM can I stuff into this thing down the road?
The OptiPlex 7020 MFF Plus supports up to 128GB of DDR5 memory. The 32GB it comes with is already well above average for an office PC, but if your spreadsheet addiction gets truly out of hand, you've got a ton of headroom.
Q: Is the storage actually as fast as they claim?
The 2TB PCIe NVMe M.2 SSD is one of the best parts of this build. It sits in the 92nd percentile for storage among similar systems, so boot times and file transfers are going to be noticeably snappy compared to older SATA-based office PCs.
Who Should Skip This
Anyone with even a passing interest in gaming or 3D work should look elsewhere. The integrated UHD Graphics 770 scores a dismal 14.1 out of 100 for gaming, which puts it near the bottom of the barrel. You'd be far better off with a small form factor gaming PC from Lenovo or HP if you need a compact machine that can still handle some light gaming. Also, if you're not comfortable verifying a seller's return policy and warranty terms, the risk of getting a grey-market unit might not be worth the hassle.
Verdict
The Dell OptiPlex 7020 MFF Plus is a capable little office PC with a generous 2TB SSD and plenty of RAM, but you need to be careful where you buy it. The performance is right where it needs to be for business tasks, and the compact design is a genuine space-saver. However, the user reports of region-locked units and quality control hiccups from some sellers are a real concern. If you can snag one from a trusted vendor with a solid US warranty, it's a good buy for a clutter-free desk. Just don't expect to play any games on it.