Dell Professional P2418HZM 23.8" Grey 2019

The Dell Professional P2418HZM is a 24-inch 1080p video conferencing monitor with a built-in webcam, mic, and speakers. It's great for Windows users who live on Zoom and Teams, with strong customer satisfaction. Mac users should avoid it entirely since the camera and mic don't work with macOS.

Let's be real: this is not a gaming monitor. The 418Hz refresh rate listed in the specs is almost certainly a typo or a misread of some other spec, because a 1080p IPS panel from this era running at 418Hz would be bizarre. The 6ms response time is typical for an office IPS panel, and our database puts overall performance at the 65th percentile, which is solidly middle of the pack. For spreadsheets, email, and video calls, it's perfectly fine.

The display itself is where things get less exciting. At 250 nits, it's not very bright, and the color performance lands in the 17th percentile, which is disappointing. If you do any photo or video work, this panel will frustrate you. The 8-bit color depth helps a little, but the brightness ceiling means it'll struggle in a sunny room. For video conferencing, though, the camera and mic are the real performance story, and those are actually decent, with social proof sitting at the 85th percentile. People genuinely like this thing for calls."

Compared to the ASUS ROG Strix XG27UCDMG or the MSI MAG 271QPX QD-OLED E2, the Dell P2418HZM is playing a completely different game. Those are high-refresh gaming monitors with OLED panels and 1440p or 4K resolutions. The Dell is a 1080p office monitor with a webcam bolted on. If you're a gamer, the Dell's 37.2 gaming score in our database should tell you everything. It's not built for that.

The LG UltraGear 27GX790A-B and Samsung Odyssey G60SD are similarly gaming-focused, so they're not really direct competitors either. The real competition for the P2418HZM is other conferencing monitors or a standard office monitor plus a separate webcam. The Gigabyte M Series OLED MO27U2 S is a 4K OLED that would crush this Dell for image quality, but it costs significantly more and doesn't have a built-in camera. If you want the all-in-one convenience, the Dell is unique. If you want image quality, almost anything else in this price range beats it."

Value is tricky here because the price varies wildly. In the US, you're looking at USD 335 to USD 400 depending on the listing, and Newegg has the refurbished option at the lower end of that range. At USD 335, this is a reasonable deal for an all-in-one conferencing monitor. At USD 400, it's harder to justify, especially when you could buy a decent 24-inch monitor and a separate webcam for less. The CAD 410 price in Canada is roughly in line with the US pricing, but that EUR 1,128 German listing is just silly. If you're in Europe, skip this entirely and look at alternatives. For US buyers, the refurbished route from Newegg is the way to go if you want this specific monitor."

The Dell Professional P2418HZM is a 23.8-inch 1080p IPS monitor built specifically for video conferencing. It's got a built-in webcam, microphone, and speakers, so it's aimed at remote workers who live on Zoom, Teams, or WebEx all day. The price is a bit all over the place depending on where you look, with US listings ranging from USD 335 to USD 400, and a Canadian listing at CAD 410. The German listing at EUR 1,128 is frankly absurd, so if you're in Europe, maybe look elsewhere.

Dell designed this thing as an all-in-one conferencing station. The 1920 x 1080 resolution on a 24-inch panel is fine for documents and video calls, though it won't win any sharpness awards. The built-in camera and mic are the whole point here, and for the most part, buyers seem happy with how they work, as long as you're not on a Mac. More on that later.

Is the Dell P2418HZM good for office work? For video-heavy workflows, yes. For general productivity, it's a mixed bag. The display itself is pretty average, and the ergonomics are limited. But if you want a clean desk setup without a separate webcam perched on top of your monitor, this thing does the job."

Mac users should skip this monitor without a second thought, since the camera and mic won't work at all. Creative professionals who need accurate color should also look elsewhere, as the color performance is in the 17th percentile and the 250-nit brightness is limiting. Gamers should obviously pass, since this is a 60Hz-class office panel with a 37.2 gaming score. And if you don't do video calls regularly, you're paying extra for hardware you won't use. A standard 24-inch IPS monitor like a Dell UltraSharp or an LG office display will give you a better panel for less money, and you can add a Logitech webcam if you need one later.

Should you buy the Dell P2418HZM? If you're a Windows user who spends hours every day on video calls and wants a clean desk without a separate webcam, yes, this is a solid choice. The built-in camera and mic work well, and the 4.4-star rating from 314 reviews suggests most buyers are happy. The 85th percentile social proof score backs that up.

But if you're on a Mac, absolutely not. The camera and microphone simply don't work with macOS, which is a dealbreaker for a monitor whose entire purpose is video conferencing. And if you don't do many video calls, there's no reason to pay for the built-in hardware. A standard 24-inch IPS monitor will cost less and likely have a better panel. This is a niche product, and it's good at its niche, but it's not for everyone."