Dell OptiPlex 7020 2024

★★★★☆ 4.4 (73)
CPU Intel Core i5 14500
RAM 8 GB
Storage 2304 GB
GPU Intel HD Graphics 4600
form factor sff
psu w 180
OS Windows 11 Pro
Dell OptiPlex 7020 2024 desktop
70 Overall Score
Also available in:

Snapshot

Pros & Cons

Pros

  • Strong port (92th percentile) 92th
  • Strong social proof (92th percentile) 92th
  • Strong storage (82th percentile) 82th
  • Strong reliability (70th percentile) 70th

Cons

  • Below average cpu (15th percentile)
  • Below average gpu (33th percentile)

What owners think

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has held steady over time
1★2★3★4★5★Q4 '20: 5.0★ · 3 reviewsQ1 '22: 5.0★ · 1 reviewQ4 '22: 3.0★ · 2 reviewsQ1 '23: 1.0★ · 1 reviewQ1 '25: 5.0★ · 1 reviewQ3 '25: 5.0★ · 1 reviewQ4 '25: 3.0★ · 1 reviewQ1 '26: 3.4★ · 5 reviewsQ2 '26: 4.8★ · 4 reviews312111154Q4 '20Q1 '22Q4 '22Q1 '23Q1 '25Q3 '25Q4 '25Q1 '26Q2 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviews
  1. Q2 202695/1004.8★4 reviews

    Buyers praised the fast CPU, large storage, easy Windows 11 upgrade, and good value. One reported minor cosmetic issue with the power button.

    • Fast 14th-gen CPU and large RAM/storage in a compact SFF.
    • Easy setup and smooth Windows 11 upgrade from Windows 10.
    • Good value and affordable compared to similar $1500 builds.
    • One unit's power button had a non-functional light.
  2. Q1 202634/1003.4★5 reviews

    Buyers praised the compact size and ease of use, but reported a dead WiFi card after 12 days, a gray market registration, limited RAM slots, and poor Bluetooth range.

    • Compact, easy setup, good for daily tasks at a mid-level price.
    • WiFi card died after 12 days (new unit).
    • Gray market product registered in Dubai.
    • Limited to 2 RAM slots, fewer ports, short Bluetooth range.
  3. Q4 2020100/1005.0★3 reviews

    Buyers praised this desktop's speed, quiet operation, and gaming performance. It handles work and gaming smoothly with fast boot times.

    • Fast boot and overall performance, booting in 20 seconds vs 12-15 minutes on old PC
    • Excellent for both work and gaming, handling both without issues
    • Quiet operation, users had to check if it was on
    • Good value and specs, with enough USB ports and upgrade potential

Based on 19 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

Performance Percentiles

CPU 15.4
GPU 33
RAM 45.7
Ports 91.9
Storage 81.5
Reliability 70.2
Social Proof 91.7

Specifications

Full Specifications

Processor

CPU Intel Core i5 14500
Cores 4
Frequency 3.6 GHz
L3 Cache 24 MB

Graphics

GPU Intel HD Graphics 4600
Type integrated
VRAM Type Shared

Memory & Storage

RAM 8 GB
RAM Generation DDR5
Storage 1 256 GB
Storage 1 Type SSD
Storage 2 2 TB
Storage 2 Type HDD

Build

Form Factor sff
PSU 180

Connectivity

USB-C Ports 1
USB Ports 10
HDMI 1x HDMI 2.1
DisplayPort 2x DisplayPort
Wi-Fi Wi-Fi 5
Bluetooth Bluetooth
Ethernet Gigabit Ethernet

System

OS Windows 11 Pro

vs Competition

Spec Dell OptiPlex 7020 Lenovo Legion 34IAS10 HP Omen 45L ASUS Republic of Gamers GM700TZ-BS978 MSI EdgeXpert EdgeXpert-11SUS CLX SET TGMSETRTU5204BM
CPU Intel Core i5 14500 Intel Core Ultra 9 Intel Core Ultra 9 285K AMD Ryzen 9 9950X NVIDIA GB Intel Core i9 14900KF
RAM (GB) 8 64 64 64 128 64
Storage (GB) 2304 3072 8096 2048 4096 8000
GPU Intel HD Graphics 4600 NVIDIA GeForce RTX 5080 NVIDIA GeForce RTX 5080 AMD Radeon RX 9070 XT NVIDIA Blackwell Architecture NVIDIA GeForce RTX 5070
Form Factor sff mid-tower mid-tower Desktop mini mid-tower
Psu W 180 1200 - 850 240 850
OS Windows 11 Pro Windows 11 Pro Windows 11 Home Windows 11 Home NVIDIA DGX OS Windows 11 Home
Compare Compare Compare Compare Compare
Product CpuGpuRamPortStorageReliabilitySocial Proof
Dell OptiPlex 7020 15.43345.791.981.570.291.7
Lenovo Legion 34IAS10 Compare 97.88796.791.996.670.284.1
HP Omen 45L Compare 97.88795.698.199.470.286.5
ASUS Republic of Gamers GM700TZ-BS978 Compare 98.776.994.497.591.537.474.3
MSI EdgeXpert EdgeXpert-11SUS Compare 99.694.898.887.59837.482.7
CLX SET TGMSETRTU5204BM Compare 94.280.696.786.799.211.495.4

Usage Scores

Overall (70.3)Ai Llm (21.5)Gaming (12)Compact (73.4)Creator (22.6)Business (77.2)Developer (59)Home Office (70.6)Workstation (52.1)

A full written review is coming soon. The specs, scores, prices and charts above are always up to date.

Other Configurations13

Show all 13 configurations

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