Samsung Galaxy Book 16" NP960QHA-KG1US Gray 2024

★★★★★ 4.5 (264)

The Intel Core Ultra 7 Series 2 processor with Intel Arc Graphics drives a 16-inch 2880x1800 OLED 120Hz touchscreen, paired with 16GB LPDDR5X RAM and a 1TB SSD. Its 65Wh battery, Wi-Fi 7, and anti-reflective Corning Gorilla Glass with DX make it a portable, glare-resistant choice for bright environments. Best for students and entertainment users who want a lightweight 2-in-1 with S Pen support and Galaxy AI features like Transcript Assist.

CPU AMD Ryzen AI 7 Pro 360
RAM 16 GB
Storage 1 TB
Screen 16" 2880x1800
GPU Intel Arc Graphics
OS Windows 11 Home
Weight 1.7 kg
Battery 65 Wh
Samsung Galaxy Book 16" NP960QHA-KG1US Gray 2024 laptop
70 Overall Score

No current retailer price

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Snapshot

The 30-Second Version

The Samsung Galaxy Book5 Pro 360 pairs one of the best AMOLED displays we've seen with all-day battery life and a versatile 2-in-1 design. The Core Ultra 7 handles everyday tasks with ease, and the included S Pen makes it a genuine option for note-takers and creatives. At $1,700 USD, it's priced competitively against premium rivals, though gaming performance is a hard pass at 20.4/100. Buy it for the screen and battery, not for gaming.

Pros & Cons

Pros

  • Stunning 16-inch 2880x1800 AMOLED display at 120Hz, one of the best screens in our database 96th
  • All-day battery life with the 65Wh cell, owners consistently report full-day usage 93rd
  • Fast and responsive Core Ultra 7 Series 2 for everyday tasks and multitasking 81st
  • Included S Pen with tilt sensitivity makes this a genuine 2-in-1 for creatives 79th
  • Wi-Fi 7 and Thunderbolt connectivity keep you future-proofed

Cons

  • Gaming performance is rough at 20.4/100, integrated graphics can't handle modern titles
  • Power adapter gets uncomfortably hot during charging, a recurring owner complaint
  • Stylus storage is unclear and the pen can get lost in packaging
  • 16GB RAM is middle of the pack and not upgradeable
  • Customer support details are hard to find when you need help

What owners think

The Word on the Street

4.5/5 (264 reviews)
👍 Owners consistently rave about the AMOLED display, describing it as stunning and one of the best screens they've used on a laptop.
👍 Battery life is a recurring highlight, with multiple users reporting they get through a full day of work or classes without needing to charge.
👍 The overall speed and responsiveness gets frequent praise, with owners noting fast boot times and smooth multitasking even with many apps open.
👎 A few owners mention the power adapter gets uncomfortably hot during charging, which is a bit concerning for something you'll use daily.
🤔 The S Pen is appreciated when it works, but some users report the stylus getting lost in packaging and unclear storage options on the laptop itself.

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has improved over time
85/100Our AI sentiment readmedium confidence · 13 sources · May 2026
1★2★3★4★5★Q4 '24: 4.2★ · 5 reviewsQ1 '25: 4.4★ · 12 reviewsQ2 '25: 4.8★ · 18 reviewsQ3 '25: 4.5★ · 26 reviewsQ4 '25: 4.8★ · 24 reviewsQ1 '26: 4.6★ · 22 reviewsQ2 '26: 4.9★ · 11 reviewsQ3 '26: 5.0★ · 1 review51218262422111Q4 '24Q1 '25Q2 '25Q3 '25Q4 '25Q1 '26Q2 '26Q3 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviews

Based on 119 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

The Core Ultra 7 Series 2 sits in the 71st percentile for CPUs in our database, which translates to 'well above average' in plain English. For everyday tasks like web browsing, document editing, video calls, and light photo work, this thing flies. Users consistently mention how fast and responsive it feels, from boot-up to loading programs. The 16GB of LPDDR5X RAM is middle of the pack at the 52nd percentile, but for the target audience here, that's plenty. You can keep a dozen browser tabs open, run Spotify in the background, and edit a document without breaking a sweat.

The integrated Intel Arc graphics land at the 66th percentile for GPUs, which sounds decent until you realize that's compared against laptops with dedicated GPUs. For gaming, this is a 20.4/100 situation. You'll manage older titles and indie games at reduced settings, but anything modern and demanding will chug. The 1TB SSD at the 68th percentile gives you solid storage speed and enough room for a decent media library. The 65Wh battery is where this laptop earns its keep, with multiple owners reporting all-day usage without hunting for an outlet.

Performance Percentiles

CPU 70.8
GPU 65.5
RAM 51.3
Ports 65.4
Screen 93
Portability 32.2
Storage 66.6
User Sentiment 79.2
Reliability 80.8
Social Proof 96.3

Specifications

Full Specifications

Processor

CPU AMD Ryzen AI 7 Pro 360
Cores 8
Frequency 2.2 GHz
L3 Cache 16 MB

Graphics

GPU Intel Arc Graphics
Type Integrated
VRAM 16 GB
VRAM Type Shared

Memory & Storage

RAM 16 GB
RAM Generation LPDDR5X
Storage 1 TB
Storage Type SSD

Display

Size 16"
Resolution 2880x1800
Panel OLED
Refresh Rate 120 Hz

Connectivity

USB-C Ports 2
USB Ports 1
Thunderbolt Thunderbolt 4 x 2
HDMI HDMI 2.1
Wi-Fi Wi-Fi 7
Bluetooth ✓

Physical

Weight 1.7 kg / 3.7 lbs
Battery 65 Wh
OS Windows 11 Home

vs Competition

Stacked against the Apple MacBook Pro M4 Max, the Galaxy Book5 Pro 360 takes a completely different approach. The MacBook is a performance monster with a price to match, while the Samsung prioritizes display quality, portability, and versatility. You get the touchscreen, S Pen, and 2-in-1 hinge that Apple simply doesn't offer in the MacBook line. But if you need serious compute power for video editing or development, the MacBook runs circles around the integrated Arc graphics here.

The ASUS ROG Zephyrus G14 is the gaming alternative in this price range. It'll absolutely destroy the Samsung in gaming performance with its dedicated GPU, but you're trading away the OLED touchscreen and 2-in-1 flexibility. The Lenovo ThinkPad P14s Gen 6 is the business-focused option, with better build quality and keyboard, but a less impressive display. The HP OMEN Transcend 14 splits the difference with a dedicated GPU and OLED screen, though it runs hotter and louder. For pure portability and screen quality in a 2-in-1 form factor, the Samsung holds its own against all of them.

Spec Samsung Galaxy Book 16" NP960QHA-KG1US Apple MacBook Pro M4 Max ASUS ROG Zephyrus G14 GA403WW-G14.R95080 Lenovo Legion Pro 7i Gen 10 HP OMEN Transcend MSI Raider RAIDERGE6814247
CPU AMD Ryzen AI 7 Pro 360 Apple M4 Max AMD Ryzen AI 9 HX 370 Intel Core Ultra 9 275HX Intel Core Ultra 9 285H Intel Core i9 14900HX
RAM (GB) 16 64 32 64 32 32
Storage (GB) 1024 4096 2000 2048 1024 2048
Screen 16" 2880x1800 14.2" 3024x1964 14" 2880x1800 16" 2560x1600 14" 2880x1800 16" 3840x2160
GPU Intel Arc Graphics Apple (40-Core) NVIDIA GeForce RTX 5080 NVIDIA GeForce RTX 5090 NVIDIA GeForce RTX 5070 NVIDIA GeForce RTX 4070
OS Windows 11 Home macOS Windows 11 Home Windows 11 Pro Windows 11 Home Windows 11 Home
Weight (kg) 1.7 1.6 1.6 4.9 1.6 2.7
Battery (Wh) 65 72 - - 71 100
Compare Compare Compare Compare Compare
Product CPUGPURAMPortsScreenPortabilityStorageUser SentimentReliabilitySocial Proof
Samsung Galaxy Book 16" NP960QHA-KG1US 70.865.551.365.49332.266.679.280.896.3
Apple MacBook Pro M4 Max Compare 92.385.195.974.699.26998.598.797.589.1
ASUS ROG Zephyrus G14 GA403WW-G14.R95080 Compare 88.694.291.490.196.274.288.898.759.998.3
Lenovo Legion Pro 7i Gen 10 Compare 9692.398.699.795.47.297.39580.887.3
HP OMEN Transcend Compare 87.99390.290.196.272.766.679.232.897.3
MSI Raider RAIDERGE6814247 Compare 91.788.18798.797.79.19479.259.954.6

Price

Value & Pricing

At $1,700 USD, the Galaxy Book5 Pro 360 is priced like a premium laptop, and for the most part, it delivers. You're paying for that AMOLED display, the 2-in-1 flexibility, the S Pen, and the Samsung ecosystem integration. When you compare it to something like the Apple MacBook Pro M4 Max, you're getting a very different value proposition. The MacBook will crush it in raw performance, but you're also paying significantly more and losing the touchscreen and S Pen. For students and general users who don't need workstation-level power, this Samsung hits a sweet spot.

The CAD 4,449 price in Canada and JPY 316,313 in Japan reflect regional pricing differences, but the core value story holds. You're getting a top-tier display, solid everyday performance, and battery life that owners rave about. The main value question is whether you'll use the 2-in-1 features. If the S Pen and touchscreen are just going to sit unused, you could save money on a traditional clamshell with similar internals. But if you'll actually sketch, take handwritten notes, or use tablet mode, this earns its price tag.

Read more

Overview

The Samsung Galaxy Book5 Pro 360 is one of those laptops that makes you stop and stare at the screen for a minute before you even open an app. That 16-inch 2880x1800 AMOLED panel running at 120Hz is the kind of display that ruins other laptops for you. It sits in the 93rd percentile for screens in our database, and honestly, that might be underselling it. This is a 2-in-1 with a touchscreen, an included S Pen, and a hinge that lets you flip it into tablet mode when you want to sketch or watch something without the keyboard in the way.

Under the hood, you're getting an Intel Core Ultra 7 Series 2 chip with 8 cores, 16GB of LPDDR5X RAM, and a 1TB SSD. The integrated Intel Arc graphics won't win any gaming awards, but that's not what this machine is about. Samsung is pushing the Copilot+ PC angle hard here, with a dedicated AI key for Microsoft Copilot, Phone Link integration for Galaxy phones, and a bunch of Galaxy AI features like Transcript Assist. If you're already in the Samsung ecosystem, this thing slots in like a missing puzzle piece.

Who's this for? Students, professionals, and anyone who values a gorgeous screen and all-day battery over raw gaming horsepower. Our database puts it at 74/100 for entertainment, 72.3/100 for students, and 70.4/100 for developers. Gaming is the weak spot at 20.4/100, so if you're looking to run Cyberpunk at high settings, keep scrolling. But for everything else, this laptop makes a strong case for itself.

Common Questions

Q: Does this laptop have a fingerprint reader?

The Galaxy Book5 Pro 360 does not include a fingerprint reader. You'll be relying on Windows Hello facial recognition via the webcam, or a PIN/password for authentication. If a fingerprint sensor is a must-have, you'll want to look at other options in this price range.

Q: What kind of speakers does it have?

Samsung has equipped this laptop with a quad-speaker setup tuned with Dolby Atmos support. The speakers are decent for a thin laptop, with clear mids and reasonable volume. For serious audio work or movie watching, you'll still want headphones or external speakers, but for casual use they're perfectly fine.

Q: Does it have a touchscreen?

Yes, the 16-inch AMOLED display is fully touch-enabled and supports multi-touch gestures. It also works with the included S Pen, which adds pressure sensitivity and tilt detection for drawing and note-taking. The screen is protected by Corning Gorilla Glass with DX for scratch resistance and reduced glare.

Q: Can this laptop handle gaming?

Not really. The integrated Intel Arc graphics score just 20.4/100 for gaming in our database. You can play older titles, indie games, and less demanding esports at reduced settings, but modern AAA games will struggle. If gaming is a priority, look at the ASUS ROG Zephyrus G14 or HP OMEN Transcend 14 instead.

Who Should Skip This

Gamers should absolutely skip this one. The integrated Intel Arc graphics land at a 20.4/100 for gaming, which means even mid-range titles from a few years ago will need serious settings compromises. If you want to play anything modern, the ASUS ROG Zephyrus G14 or HP OMEN Transcend 14 will serve you far better at similar price points. Video editors working with 4K footage or heavy effects should also look elsewhere, the MacBook Pro M4 Max or a laptop with a dedicated GPU will save you hours of render time.

If you're not going to use the touchscreen, S Pen, or 2-in-1 hinge, you're paying a premium for features you'll never touch. A traditional clamshell like the Lenovo ThinkPad P14s Gen 6 will give you similar everyday performance with better build quality and a more comfortable keyboard for less money. And if you're not in the Samsung ecosystem, the Phone Link and Multi-Control features lose a lot of their appeal, so you might as well shop around.

Verdict

If you're a student or professional who wants a gorgeous screen, all-day battery, and the flexibility of a 2-in-1, the Galaxy Book5 Pro 360 is an easy recommendation. The AMOLED display alone is worth the price of admission, and the S Pen adds real utility for note-takers and creatives. The Core Ultra 7 handles everyday workloads without breaking a sweat, and the battery life means you can leave the charger at home. Just keep an eye on that power adapter when it's plugged in, it gets toasty.

For anyone who needs gaming performance or heavy compute workloads, this isn't your laptop. The integrated graphics are a hard ceiling, and no amount of AI features will change that. But that's not what this machine is trying to be. It's a premium everyday laptop with a killer screen and Samsung ecosystem perks. If that's what you're after, you'll be very happy. If you need more power, look at the ROG Zephyrus G14 or a MacBook Pro.

Usage Scores

Overall (69.5)AI/LLM (27.2)Gaming (20.3)Portability (56.8)Creator (35.7)Student (72.7)Business (68.7)Developer (69.7)Entertainment (73.7)

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