HP EliteBook 14" 840 G6 2019, Core i5-8365U, 16GB, 256GB SSD, Silver

★★★★☆ 3.9 (51)
CPU Intel Core i5 8365U
RAM 16 GB
Storage 256 GB
Screen 14" 1920x1080
GPU Intel UHD Graphics
OS Windows 11 Pro
Weight 1.5 kg
Battery 50 Wh
HP EliteBook 14" 840 G6 2019, Core i5-8365U, 16GB, 256GB SSD, Silver laptop
40 Overall Score

No current retailer price

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Snapshot

The 30-Second Version

The HP EliteBook 840 G6 is a cheap refurb with decent specs and a reliability record that's genuinely scary. Buy it only if you love a gamble and hate your time.

Pros & Cons

Pros

  • 16GB of RAM is generous for a refurb at this price 97th
  • Backlit keyboard is a nice touch for late-night work 86th
  • Compact and light at 1.48kg, easy to toss in a bag 81st
  • Windows 11 Pro included, no upgrade hassle 76th

Cons

  • User sentiment is in the 2nd percentile, owners report serious defects
  • Battery issues are rampant, including units that shut off while plugged in
  • 256GB SSD fills up fast
  • Customer service and warranty support get hammered in reviews

What owners think

The Word on the Street

3.9/5 (51 reviews)
👎 A lot of owners are getting units that arrive broken or die within days, and the return process is a slow, frustrating mess.
👎 Battery complaints are everywhere, from poor life to complete failure, and some laptops even shut off while plugged in.
👍 The people who get a working unit like the compact size, backlit keyboard, and snappy performance for everyday tasks.

How owner sentiment changed over time

Exclusive

Based on when customers actually wrote their reviews - so you can see whether early praise held up.

Owner sentiment has cooled since launch
35/100Our AI sentiment readmedium confidence · 21 sources · Oct 2026
1★2★3★4★5★Q2 '24: 1.0★ · 1 reviewQ4 '24: 2.7★ · 3 reviewsQ1 '25: 1.0★ · 2 reviewsQ3 '25: 5.0★ · 1 reviewQ4 '25: 2.0★ · 1 review132111Q2 '24Q4 '24Q1 '25Q3 '25Q4 '25Q1 '26
Avg ratingHappy (4-5★)Unhappy (1-2★)Bar height = number of reviewsEstimated date

Based on 9 dated customer reviews, grouped by calendar quarter. Period analysis is in English.

The proof

Performance

The Core i5-8365U is a 4-core chip from 2019, and it sits in the 20th percentile for CPU performance in our database. That's fine for email, spreadsheets, and web browsing, but don't expect to edit video or run anything heavy. The 16GB of RAM is the saving grace here, it's more than enough for multitasking, even if the RAM itself ranks in the 26th percentile. The integrated Intel UHD Graphics are what they are, fine for a second monitor, useless for gaming. The 256GB SSD is on the small side, and it lands in the 16th percentile for storage, so you'll be leaning on cloud storage or an external drive sooner than you'd like.

Performance Percentiles

CPU 20.1
GPU 27.7
RAM 25.6
Ports 81.1
Screen 50.2
Portability 75.7
Storage 15.8
User Sentiment 1.5
Reliability 33.4
Social Proof 85.6
Affordability 96.5

Specifications

Full Specifications

Processor

CPU Intel Core i5 8365U
Cores 4
Frequency 1.6 GHz
L3 Cache 6 MB

Graphics

GPU Intel UHD Graphics
Type Integrated
VRAM Type Shared

Memory & Storage

RAM 16 GB
RAM Generation DDR4
Storage 256 GB
Storage Type SSD

Display

Size 14"
Resolution 1920x1080 (Full HD)
Panel IPS
Refresh Rate 60 Hz
Brightness 250 nits
Color Gamut 45% NTSC

Connectivity

USB-C Ports 1
USB Ports 2
Thunderbolt ✓
HDMI HDMI 1.4b
Wi-Fi Wi-Fi 6
Bluetooth Bluetooth 5.2
Ethernet RJ-45

Physical

Weight 1.5 kg / 3.3 lbs
Battery 50 Wh
OS Windows 11 Pro

vs Competition

The Lenovo ThinkPad X1 Carbon is the obvious alternative if you want a business laptop that doesn't fall apart. It's pricier, but the build quality and reliability are in a different league. The Dell Latitude 7430 is another solid pick, similar footprint but with a much better track record for battery life and support. If you're on a tight budget and just need something for school, the Acer Aspire A14-52M-72FH gives you newer hardware and a warranty that doesn't feel like a gamble. The EliteBook only makes sense if you find it dirt cheap and you're willing to roll the dice.

Spec HP EliteBook 14" 840 G6 Apple MacBook Pro M4 Max ASUS ROG Zephyrus GA403WW-G14.R95080 Lenovo Legion 5i 83F00008US MSI Raider RAIDERGE6814247 Dell Premium LDA14250-7667SLV-PUS
CPU Intel Core i5 8365U Apple M4 Max AMD Ryzen AI 9 HX 370 Intel Core Ultra 7 255HX Intel Core i9 14900HX Intel Core Ultra 7 255H
RAM (GB) 16 64 32 32 32 32
Storage (GB) 256 4096 2048 1024 2048 1024
Screen 14" 1920x1080 14.2" 3024x1964 14" 2880x1800 15.1" 2560x1600 16" 3840x2160 14.5" 3200x2000
GPU Intel UHD Graphics Apple (40-Core) NVIDIA GeForce RTX 5080 NVIDIA GeForce RTX 5060 NVIDIA GeForce RTX 4070 Intel Arc Graphics
OS Windows 11 Pro macOS Windows 11 Home Windows 11 Home Windows 11 Home Windows 11 Home
Weight (kg) 1.5 1.6 1.6 2 2.7 1.7
Battery (Wh) 50 72 - 80 100 62
Compare Compare Compare Compare Compare
Product CPUGPURAMPortsScreenPortabilityStorageUser SentimentReliabilitySocial ProofAffordability
HP EliteBook 14" 840 G6 20.127.725.681.150.275.715.81.533.485.696.5
Apple MacBook Pro M4 Max Compare 93.890.795.773.499.368.998.59998.187.81.6
ASUS ROG Zephyrus GA403WW-G14.R95080 Compare 91.297.490.989.496.573.789.89960.498.45.5
Lenovo Legion 5i 83F00008US Compare 94.687.586.497.394.356.479.370.181.889.327.3
MSI Raider RAIDERGE6814247 Compare 93.294.586.498.6989.393.981.260.451.310.3
Dell Premium LDA14250-7667SLV-PUS Compare 87.168.889.166.297.36165.390.833.497.312.9

Price

Value & Pricing

The price spread here is wild, from USD 210 to USD 1,999 across six US listings. At the low end, you're getting a lot of RAM and a Pro OS for not much money. At the high end, you're getting robbed. The best deal in our data is the USD 210 listing, but even then, the reliability gamble is real. If you can find one under USD 300 and you're okay with a possible return saga, it's a calculated risk. Anything over USD 500 and you should walk away.

Read more

Overview

The HP EliteBook 840 G6 is a refurbished business laptop that looks great on paper, 16GB of RAM, a 14-inch FHD display, Windows 11 Pro, and a backlit keyboard for a price that's hard to argue with. But here's the thing: our user sentiment data puts this thing in the 2nd percentile. That's not a typo. Owners are reporting dead batteries, broken keyboards, and units that arrive DOA. The specs are fine for basic work, but the reliability story is a mess.

Common Questions

Q: Does this laptop have Wi-Fi 6?

Yes, the unit ships with an Intel AX-200 card, so you're getting Wi-Fi 6. That's a nice bonus for a refurb at this price.

Q: Can it handle everyday apps like Office and Chrome?

For basic stuff, yes. The i5-8365U and 16GB of RAM will handle email, docs, and a pile of browser tabs without breaking a sweat. Just don't expect it to edit video or run anything demanding.

Q: Is Windows 11 actually installed?

Yes, it comes with Windows 11 Pro 64-bit. No upgrade needed, which is one less thing to worry about.

Who Should Skip This

If you need a laptop that just works, this isn't it. Go get a Lenovo ThinkPad X1 Carbon or a Dell Latitude 7430 instead. The EliteBook 840 G6 is for people who are comfortable with a possible return and have a backup machine ready. If you're buying this for school or work and you can't afford downtime, spend a bit more and get something with a warranty that doesn't feel like a punishment.

Verdict

Skip it unless you find one for under USD 300 and you're prepared for the possibility of a return. The specs are fine for basic work, but the user sentiment score is a giant red flag. Too many people are getting defective units, dead batteries, and broken keyboards. There are better refurbished business laptops out there that won't make you fight customer service for a week.

Usage Scores

Overall (40)AI/LLM (12.9)Gaming (11.4)Portability (60.7)Creator (17.7)Student (76.4)Business (48)Developer (40.1)Entertainment (45.1)
  • Overall40
  • AI/LLM12.9
  • Gaming11.4
  • Portability60.7
  • Creator17.7
  • Student76.4
  • Business48
  • Developer40.1
  • Entertainment45.1

Other Configurations10

Show all 10 configurations

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