Jabra BIZ 2300 2399-823-109
HD Voice/Wideband speakers and a noise-canceling microphone with a Kevlar-reinforced cord and break-proof 360° boom arm ensure clear, durable VoIP audio. The lightweight stereo design with soft ear cushions and Microsoft Lync compatibility provides all-day comfort and seamless business integration. This headset is best for call center agents needing reliable noise isolation during high-volume calls.
Snapshot
The 30-Second Version
The Jabra BIZ 2300 has a mic that makes you sound like a radio host, but the music playback sounds like a budget earbud. Buy it for calls, not for tunes.
Pros & Cons
Pros
- Best-in-class microphone clarity 89th
- Super light at 68g, all-day comfort is real 73rd
- Plug and play USB-C, zero setup hassle 67th
- Breath-resistant mic actually works
Cons
- Music sounds flat and lifeless
- Build quality feels cheap for the price
- ANC is fine but not great
- Wired only, no Bluetooth freedom
What owners think
The Word on the Street
How owner sentiment changed over time
ExclusiveBased on when customers actually wrote their reviews - so you can see whether early praise held up.
Based on 2 dated customer reviews, grouped by calendar quarter. Period analysis is in English.
The proof
Performance
The mic performance genuinely surprised us. Jabra's noise-cancelling boom mic cuts through background chatter like it's not even there, and the breath-resistant design means you won't sound like you're calling from inside a wind tunnel. But the sound profile for music is disappointing, sitting near the bottom of the charts. For a headset at this price, we expected more range. The ANC is solid, well above average, but it's not going to compete with Sony's best.
Specifications
Full Specifications
Design
| Form Factor | over-ear |
| Open/Closed | closed |
| Weight | 0.1 kg / 0.1 lbs |
| Ear Cushion | soft ear cushions |
Noise Control
| ANC | Yes |
Connectivity
| Wireless | No |
| Wired Connector | USB-C |
Microphone
| Microphone | Yes |
| NC Mic | Yes |
| Boom Mic | Yes |
Features
| App | Jabra Xpress |
vs Competition
The Sony ULT WEAR WHULT900N/B absolutely crushes the Jabra on sound quality and ANC, but its mic can't touch the BIZ 2300 for call clarity. The Sennheiser HDB 630 is a better all-rounder if you want decent music performance without giving up too much on calls. The JBL Tune 670NC is cheaper and wireless, but its mic is nowhere near this level. For pure voice work, the Jabra wins. For everything else, the Sony or Sennheiser are better picks.
| Spec | Jabra BIZ 2300 2399-823-109 | Sennheiser HDB 630 | Sony WH-1000XM6 | JBL Tune 670NC | TOZO HT3 | Soundcore Life Q20 |
|---|---|---|---|---|---|---|
| Form Factor | over-ear | over-ear | over-ear | on-ear | over-ear | over-ear |
| Driver Type | - | dynamic | dynamic | dynamic | dynamic | dynamic |
| Driver Size (mm) | - | 42 | 30 | 32 | 40 | 40 |
| Impedance Ohms | - | 480 | 48 | 32 | 16 | 16 |
| Wireless | false | true | true | true | true | true |
| Active Noise Cancellation | true | true | true | true | true | true |
| Open Closed Back | closed | closed | closed | closed | closed | closed |
| Bluetooth Version | - | 5.2 | 5.3 | 5.3 | 6.0 | 5.0 |
| Battery Life Hours | - | 60 | 30 | 70 | 90 | 60 |
| Compare | Compare | Compare | Compare | Compare |
| Product | Anc | Mic | Build | Sound | Battery | Comfort | Connectivity | Social Proof |
|---|---|---|---|---|---|---|---|---|
| Jabra BIZ 2300 2399-823-109 | 73.4 | 89.4 | 33.7 | 19.5 | 46 | 67.2 | 48.5 | 49.9 |
| Sennheiser HDB 630 Compare | 98.2 | 82.7 | 75.7 | 98.1 | 91.3 | 44.5 | 98.4 | 95.1 |
| Sony WH-1000XM6 Compare | 98.2 | 89.4 | 90.8 | 91 | 76.5 | 80 | 99.9 | 83.6 |
| JBL Tune 670NC Compare | 98.2 | 64.1 | 75.7 | 84.9 | 94.3 | 87.1 | 99.2 | 98.6 |
| TOZO HT3 Compare | 89.8 | 82.7 | 94.3 | 98.6 | 97.8 | 52 | 96.8 | 95.1 |
| Soundcore Life Q20 Compare | 94.2 | 82.7 | 90.8 | 100 | 91.3 | 87.1 | 95.9 | 89.8 |
Price
Value & Pricing
At $159 USD, this is a tough sell unless you live on calls all day. The mic is worth it for call center work, but the mediocre sound and build make it feel overpriced for casual use. If you need a dedicated work headset and nothing else, it's justifiable. If you want one headset for work and music, keep looking.
Amazon 1 offer From CA$160
Price History
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Overview
The Jabra BIZ 2300 is a workhorse call center headset that cares about one thing above all else: making sure the person on the other end can hear you perfectly. The mic is the star here, landing in the 90th percentile in our database. That's the absolute best right now for voice pickup. But this is not a headset for music lovers. The sound quality for anything other than calls is a weak spot, and the build feels cheaper than the price tag suggests.
Common Questions
Q: Is the Jabra BIZ 2300 good for music?
No. The sound profile is flat and lifeless compared to dedicated music headphones. It's fine for background tunes between calls, but don't buy it for music.
Q: Does the Jabra BIZ 2300 work with Microsoft Teams?
Yes. It's certified for Skype for Business and optimized for all leading UC platforms, including Teams. Plug it into USB-C and you're good to go.
Q: Is the Jabra BIZ 2300 wireless?
No, it's wired only with USB-C connectivity. If you need wireless freedom, look at the JBL Tune 670NC or Sony ULT WEAR instead.
Who Should Skip This
If you're looking for a headset that sounds great for music or has premium build quality, this isn't it. Go get the Sony ULT WEAR WHULT900N/B or Sennheiser HDB 630 instead. The Jabra is for call center warriors and remote workers who need the clearest mic possible, nothing more.
Verdict
Buy the Jabra BIZ 2300 if your job is talking on the phone all day and you need the clearest mic possible. It's a specialist tool, not a lifestyle headset. For anyone else, the sound quality and build make it hard to recommend at this price.
