Privacy Policy
1. Introduction
Welcome to PriceZen ("we," "our," or "us"), run by Ammori Solutions, a business based in Canada. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pricezen.com (the "Site") and, for invited members, when you use the PriceZen Community browser extension (section 11).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.
2. Information We Collect
Information You Provide to Us
- Account Information: When you create an account, we collect your name, email address, and password (stored as a secure hash - we never store your password in plain text). If you sign in via magic link, we collect only your email address.
- Subscription Preferences: When you set up deal alerts, we collect your preferred product categories, countries, and notification frequency.
- Contact Information: When you contact us through our contact form, we collect your name, email address, and any other information you choose to provide in your message.
- Email Feedback: When you interact with our deal alert emails (e.g., clicking "helpful" or "not helpful"), we record that feedback to improve our recommendations.
- Communication Data: We may collect information when you communicate with us via email or other channels.
Information Automatically Collected
- Usage Data: We may collect information about how you access and use our Site, including your IP address, browser type, operating system, access times, pages viewed, and the pages you visited before navigating to our Site.
- Device Information: We may collect information about your device, including device type, unique device identifiers, and mobile network information.
- Analytics Data: We use PostHog, a third-party analytics service, to record page views,
clicks, page performance and JavaScript errors so we can understand how visitors use our Site. PostHog is
configured to run in a privacy-preserving manner, and what it stores depends on your cookie choice:
- If you accept analytics cookies, PostHog sets a first-party cookie (1 year) and browser storage entries holding a random visitor ID and session data, so your visits can be linked together over time. This data is pseudonymous, not anonymous.
- If you reject analytics cookies, have not made a choice yet, or your browser sends a Global Privacy Control signal, PostHog sets no cookie and stores no visitor ID in your browser; if you reject, the only thing kept is a record of your choice. We still count your visit without cookies. According to PostHog's documentation, its servers derive a daily identifier by hashing your IP address, browser user agent and our hostname and project together with a salt that changes every day and is deleted once that day's events are processed; the IP address is removed before further processing and is not stored with events, no location data is added, and you appear as a new visitor each day. Session replay and surveys are off.
- If you withdraw consent later through Cookie Preferences, PostHog's cookie and visitor-ID storage are deleted and your visit is counted without cookies from then on.
- If your browser sends Do Not Track, PostHog is not loaded at all, whatever you chose in the banner.
Information from Third Parties
We may receive information about you from third-party services such as analytics providers, advertising networks, and affiliate partners.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our Site
- To respond to your inquiries and provide customer support
- To send you administrative information and updates
- To send you deal alert emails based on your subscription preferences
- To manage your account and authenticate your identity
- To analyze and improve our Site and services
- To personalize your experience and deliver relevant content
- To monitor and analyze usage patterns and trends
- To detect, prevent, and address technical issues
- To comply with legal obligations and protect our rights
- For any other purpose with your consent
4. Information Sharing and Disclosure
We may share your information in the following situations:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, and email delivery. These service providers have access to your information only to perform these tasks and are obligated to protect it.
Our key service providers include:
- Postmark (by ActiveCampaign) - for transactional and marketing email delivery. Postmark processes your email address to deliver account-related emails and deal alerts. Postmark Privacy Policy
- Ammori Analytics - our own self-hosted analytics, which measures site usage and supports sales attribution. This data stays on our servers and is never shared or sold. Advertisers and affiliate partners only receive privacy-preserving aggregated reports.
- PostHog - a third-party analytics service that records page views, clicks, page performance and JavaScript errors. It is loaded through our subdomain ut.pricezen.com (a reverse proxy managed by PostHog) and hosted on PostHog's US cloud. PostHog is configured to run in a privacy-preserving manner: it sets a cookie only if you accept analytics cookies; otherwise we still count your visit without cookies, as described under "Analytics Data" above. PostHog Privacy Policy
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. Data from the PriceZen Community browser extension is an exception: it moves to a new owner only with your explicit consent, as described in section 11.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights
We may disclose your information if we believe it is necessary to:
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing
- Protect the personal safety of users or the public
- Protect against legal liability
Consent
We may share your information for any other purpose with your consent.
5. Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy of that information in a structured, commonly used, and machine-readable format. If you have an account, you can download all your data at any time from your Account page using the "Download My Data" feature.
Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you. Account holders can update their information directly from their account settings.
Deletion
You have the right to request that we delete your personal information, subject to certain exceptions. Account holders can delete their account and all associated data at any time from their Account page. Upon deletion, we permanently remove your profile, subscription preferences, email history, and feedback data. A farewell confirmation email is sent before the deletion is processed.
Opt-Out
You can opt out of receiving deal alert emails at any time by:
- Clicking the "Unsubscribe" or "Manage preferences" link in any deal alert email
- Visiting your Account page and removing or disabling your subscriptions
- Deleting your account entirely
- Contacting us directly
Note: Even after opting out of marketing emails, you may still receive transactional emails related to your account (e.g., password reset, email verification).
Do Not Track
We honor the Do Not Track (DNT) browser setting. If your browser sends DNT, PostHog is not loaded at all, whatever you chose in the cookie banner. Essential cookies and our own first-party site logs are not affected.
Global Privacy Control
We honor the Global Privacy Control (GPC) signal. If your browser sends GPC, PostHog behaves as if you had rejected analytics cookies: it sets no cookie and stores no visitor ID in your browser, and we still count your visit without cookies as described under "Analytics Data" above. Essential cookies and our own first-party site logs are not affected.
8. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information
- The right to non-discrimination for exercising your privacy rights
Notice of Right to Opt-Out
We do not sell personal information in the traditional sense. However, we use analytics and advertising services that may constitute a "sale" under California law. You can opt out by:
- Managing your preferences via the "Cookie Preferences" link in our footer
- Enabling Global Privacy Control in your browser
Categories of Information We Collect
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Contact info (name, email), account credentials (hashed password), subscription preferences | Yes |
| Internet Activity | Browsing history, search history, interaction with our Site | Yes |
| Geolocation Data | Approximate location based on IP address | Yes |
| Professional Information | Job title, company (if provided in contact form) | If provided |
Shine the Light
California Civil Code Section 1798.83 permits users who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
PriceZen's own systems, including our databases, site logs and first-party analytics, are hosted in Finland, in the European Union. If you are located outside the EU, your information is transferred there. If that changes (for example, if we move to Canada), we will update this policy.
Some service providers process data in other countries. PostHog runs our website analytics on its US cloud, and other providers, such as Postmark for email, may process data in the United States.
10. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions to remove such information from our servers.
11. The PriceZen Community Browser Extension
PriceZen Community is an invite-only browser extension for Chrome, Edge, Brave and Firefox. When a member opens a product page on one of the online stores it supports, it shares the offer the page shows with PriceZen, and it shows the member what PriceZen knows about that product. Ammori Solutions, which runs PriceZen, is responsible for the data described here. This section summarizes how the extension handles data. The full description, with the list of supported stores, everything in a capture item by item, the two optional settings, retention periods, the member terms and a dated change log, is on the PriceZen Community page. For extension members, that page forms part of this policy. The extension asks you to agree again before it sends a new kind of data or we use your data for a new purpose.
What the Extension Collects
- Always, on product pages of supported stores only, and only after you agree on the extension's welcome screen: the offer the page shows (product title, the store's product id, price, "was" price, currency, stock, condition, seller, and whether the price is a member, coupon or subscription price); the page's address, trimmed to the part that identifies the product; the product details and reviews the store publishes for search engines, with reviewers' names, addresses and contact details removed before sending; a random install id; your member id; the extension version; and the time.
- Only if you turn them on, as two separate settings: shopping context (whether the page shows you signed in, your delivery region as a state or province or the first three characters of a postal code, the page language, and how you reached the page as a category) and device info (device type, operating system family and browser family).
- Recorded by our server when a capture arrives: your IP address and browser type, as with any website, kept 14 days and then erased. The network part of the IP address stays with the capture so that one person cannot pose as many members.
- Your membership record: the name or nickname and contact address on your invite, the invite we issued, and your trust level and its history.
- When you open the extension on a product page, it asks PriceZen what it knows about that product. The request carries the trimmed address and your invite, and we do not record which product you looked up.
The extension never collects your name, email address, phone number, date of birth, street address, full postal code or payment details; cookies, your store account or cart, your searches, or what you type or click; or anything from other websites, from search, cart, account or checkout pages, or from private windows.
How We Use It
- To keep PriceZen's prices fresh: a capture that matches an offer we track becomes a price check for it.
- To detect fake readings and stores that try to game our recommendations: members' readings are compared with each other and with our own checks, each membership has a trust level, and a new member's reading is published only once another source agrees.
- To find products we do not track yet, using the product's title and the store's product details.
- To add store reviews from trusted members' pages, with personal details removed, to the reviews PriceZen reads itself for review summaries. They are stored without the member id.
- To study how prices differ between shoppers, using the shopping context and device info of members who turned them on. Findings are published only as aggregates that never identify a member.
- To run the program: checking invites, applying limits, showing members their recent captures, answering requests, and contacting members at the address on their membership record.
We do not use extension data for advertising, do not sell it, do not send it to PostHog or any other analytics provider, and do not combine it with data about you from other companies.
Storage, Sharing and Retention
Extension data is stored on our servers in Finland, run by our hosting provider Hetzner, which processes it on our behalf under a contract. Captures of products PriceZen tracks are kept 180 days, captures of products it does not track 35 days, and the full IP address and browser type 14 days. Administrators read a member's captures only to review abuse and trust, and every access to member data is logged and the log kept 2 years. If PriceZen is sold or merged, extension data moves to the new owner only with your explicit consent, asked for before the transfer; otherwise it is deleted. If we ever share extension data outside PriceZen, member and install ids are replaced by a one-way hashed id and nothing that names or contacts you is included.
Your Choices
From the extension you can pause or turn off capturing, change either optional setting, see your recent captures exactly as they were sent, and request deletion, which opens a pre-filled email to us. Uninstalling stops collection but does not by itself delete what was already sent. You can also write to privacy@pricezen.com for a copy of your data, a correction or its deletion, or to withdraw consent or object to a use; we answer within 30 days and ask only for the install id and member id shown in the extension's settings. The rights in section 7 apply to this data as well.
The program is not directed to children; members are invited personally. If a child has been given an invite, write to us and we will delete the member and everything stored about them.
PriceZen Community's use of information received from users adheres to the Chrome Web Store User Data Policy, including the Limited Use requirements.
12. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
PriceZen (Ammori Solutions, Canada)
Email: privacy@pricezen.com
Website: Contact Form
You may also use the contact information above to exercise any of your rights described in this Privacy Policy.