Microsoft Surface Laptop 13.5" Surface Laptop 3 Platinum 2019
Apple MacBook Pro 14" M4 Silver 2024
What Buyers Say
Microsoft Surface Laptop 13.5" Surface Laptop 3 Platinum 2019
The Microsoft Surface Laptop receives mostly positive feedback for its build quality, performance, and value, especially as a refurbished unit. Users appreciate the sleek design, lightweight feel, and overall speed for everyday tasks. However, several reviews mention significant drawbacks such as battery life lasting only 2-3 hours, charging issues, keyboard registration problems, and overheating. A few users also noted cosmetic flaws like missing rubber feet or a persistent refurbished sticker. Despite these issues, most recommend it for office work, school, and light gaming.
Pros
- Sleek aesthetic design
- Lightweight and portable
- High-quality metal build
- Fast performance for daily tasks
- Excellent touchscreen
Cons
- Short battery life (2-3 hours)
- Charging issues reported
- Keyboard key registration problems
- Overheating tendencies
- Missing or faulty rubber feet
Apple MacBook Pro 14" M4 Silver 2024
The MacBook Pro 14-inch with the M4 chip is overwhelmingly praised for its blazing-fast performance, excellent battery life, and stunning display. Users highlight its ability to handle demanding tasks like video editing, coding, and multitasking with ease. However, a significant minority report serious reliability issues, including sudden failures, screen defects, and charger problems, often occurring after the one-year warranty. Customer service experiences are mixed, with some praising Best Buy and others criticizing Apple's support for out-of-warranty repairs.
Pros
- Blazing fast M4 performance
- Excellent battery life
- Stunning 14-inch display
- Smooth multitasking and app handling
- Premium build quality and design
Cons
- Reliability issues after one year
- Expensive out-of-warranty repairs
- Screen defects from minor particles
- Charger failure within a year
- Poor customer service experience
Scores
Specifications
| Microsoft Surface Laptop 13.5" Surface Laptop 3 | Apple MacBook Pro 14" M4 | |
|---|---|---|
| Processor | ||
| CPU* | Intel Core i5 1035G | Apple M4 ★ |
| CPU Multi-Core Score | ||
| Cores | 4 | 10★ |
| Frequency | 1.2 GHz★ | — |
| L3 Cache | 6 MB★ | — |
| Graphics | ||
| GPU | Intel HD Graphics 620 | Apple M4 10-core★ |
| GPU Benchmark Score | No data | |
| Type | integrated | integrated |
| VRAM | 8 GB★ | — |
| VRAM Type | GDDR6★ | Unified |
| Memory & Storage | ||
| RAM | 8 GB | 16 GB★ |
| RAM Generation | LPDDR4X | LPDDR5★ |
| Storage 1 | 256 GB | 512 GB★ |
| Storage 1 Type | SSD | SSD |
| Display | ||
| Size | 13.5" | 14" |
| Resolution | 2256 px | 3024 px★ |
| Panel | IPS | Mini-LED★ |
| Refresh Rate | — | 120 Hz★ |
| Brightness | — | 1600 nits★ |
| Color Gamut | — | 1,000,000:1 contrast |
| Connectivity | ||
| USB-C Ports | — | 3★ |
| USB Ports | 1★ | 0 |
| Thunderbolt | — | Thunderbolt 4 |
| HDMI | Mini DisplayPort | HDMI |
| Wi-Fi | Wi-Fi 5 | Wi-Fi 6E★ |
| Bluetooth | Bluetooth 4.0 | Bluetooth 5.3★ |
| Physical | ||
| Weight | 1.54 kg★ | 1.55 kg |
| Battery | — | 72 Wh★ |
| OS | Windows 11 Pro | macOS |
Pros & Cons
Microsoft Surface Laptop 13.5" Surface Laptop 3 Platinum 2019
- Strong social proof (93rd percentile)93rd %ile
- Strong portability (90th percentile)90th %ile
- Strong screen (81st percentile)81st %ile
- Strong reliability (81st percentile)81st %ile
- Below average ram (14th percentile)14th %ile
- Below average storage (18th percentile)18th %ile
- Below average cpu (18th percentile)18th %ile
- Below average port selection (22nd percentile)
Apple MacBook Pro 14" M4 Silver 2024
- Strong social proof (100th percentile)100th %ile
- Strong screen (99th percentile)99th %ile
- Strong reliability (98th percentile)98th %ile
- Strong port selection (77th percentile)
Pricing
Microsoft Surface Laptop 13.5" Surface Laptop 3 Platinum 2019
Apple MacBook Pro 14" M4 Silver 2024
No current pricing available
Verdict
Scores 82 overall, wins 8 of 8 usage categories and 16 of 29 specs.
