Microsoft Surface Pro 11 13" 2024, Core Ultra 7 268V, 16GB, 1TB, Platinum
Apple iPad Pro 12.9" 5th Generation 2021, M1, 8GB, 128GB, Space Gray
What Buyers Say
Microsoft Surface Pro 11 13" 2024, Core Ultra 7 268V, 16GB, 1TB, Platinum
No customer feedback yet
Apple iPad Pro 12.9" 5th Generation 2021, M1, 8GB, 128GB, Space Gray
Overall, users are very happy with the refurbished iPad Pro's performance, calling it fast, smooth, and like new. However, a significant negative review highlights severe issues with Best Buy's return and refund process, including a delayed refund and poor customer service for a scratched unit. The product itself receives strong praise, but the purchasing experience and return policy are major pain points.
Pros
- Fast and smooth performance
- Beautiful display
- Like-new condition
- Solid battery life
- Great upgrade for older iPads
Cons
- Poor packaging
- Visible screen markings
- Refund delays for weeks
- Conflicting customer service info
- In-store return refused
Scores
Specifications
| Microsoft Surface Pro 11 13" | Apple iPad Pro 12.9" 5th Generation | |
|---|---|---|
| Processor | ||
| CPU* | Intel Core Ultra 7 268V★ | Apple M1 |
| CPU Multi-Core Score | ||
| Cores | 10★ | 8 |
| GPU* | Arc Graphics★ | — |
| GPU Benchmark Score | ||
| Memory & Storage | ||
| RAM | 16 GB★ | 8 GB |
| RAM Generation | LPDDR5X★ | — |
| Storage | 1 TB★ | 128 GB |
| Storage Type | SSD | SSD |
| Expandable | ✗ | ✗ |
| Display | ||
| Size | 13" | 12.9" |
| Resolution | 2880 px★ | 2732 px |
| Panel | OLED★ | Liquid Retina XDR |
| Refresh Rate | 120 Hz | 120 Hz |
| Brightness | 900 nits★ | — |
| Connectivity | ||
| Wi-Fi | Wi-Fi 7★ | Wi-Fi 6 |
| Bluetooth | Bluetooth 5.4★ | Bluetooth 5.0 |
| USB-C | 2★ | 1 |
| Cellular | ✗ | ✗ |
| Features | ||
| Stylus Support | ✓ | ✓ |
| Stylus Model | Surface Slim Pen | Apple Pencil (2nd generation) |
| Fingerprint Reader | ✗ | ✓★ |
| Face Unlock | ✓ | ✓ |
| Physical | ||
| Weight | 0.89 kg | 0.68 kg★ |
| Battery | 47 Wh★ | 41 Wh |
| OS | Windows 11 Pro | iPadOS |
Pros & Cons
Microsoft Surface Pro 11 13" 2024, Core Ultra 7 268V, 16GB, 1TB, Platinum
- Strong screen (99th percentile)99th %ile
- Strong battery (99th percentile)99th %ile
- Strong storage (98th percentile)98th %ile
- Strong gpu (95th percentile)95th %ile
- Below average affordability (4th percentile)4th %ile
- Below average portability (22nd percentile)
Apple iPad Pro 12.9" 5th Generation 2021, M1, 8GB, 128GB, Space Gray
- Strong feature (98th percentile)98th %ile
- Strong battery (98th percentile)98th %ile
- Strong connectivity (93rd percentile)93rd %ile
- Strong screen (92nd percentile)92nd %ile
- Below average user sentiment (22nd percentile)
- Below average affordability (26th percentile)
Verdict
Scores 81 overall, wins 0 of 6 usage categories and 15 of 26 specs.