HP
HP
4 Overall Score
vs
Microsoft Surface Laptop 13.5" 165H Black
Microsoft
61 Overall Score
What Buyers Say
HP
No customer feedback yet
Microsoft Surface Laptop 13.5" 165H Black
78 out of 100 medium confidence 12 reviews
The refurbished Microsoft Surface receives mostly positive feedback for its portability, design, and performance. Users praise its lightweight build, responsive touchscreen, and value for money, with many noting it arrived in like-new condition. However, a few negative experiences highlight reliability issues, such as sudden failure after a few weeks and charging problems, which lower the overall score.
Pros
- Lightweight and portable design
- Responsive touchscreen
- Great value for money
- Like-new condition upon arrival
- Good performance for daily tasks
Cons
- Occasional sudden failure after weeks
- Charging issues reported
- Touchscreen can be dull
- Heats up under light loads
- Battery life not perfect
Portability 5
Build quality 6
Touchscreen 4
Value for money 5
Reliability 2
Battery life 3
Scores
Compact
Business
Student
Entertainment
Developer
Creator
Ai Llm
Gaming
Specifications
| HP | Microsoft Surface Laptop 13.5" 165H | |
|---|---|---|
| Processor | ||
| CPU* | 1.1E+3 celeron | Intel Core Ultra 7 165H★ |
| CPU Multi-Core Score | ||
| Cores | 4★ | 1 |
| Frequency | 1.1 GHz | 3.8 GHz★ |
| L3 Cache | — | 24 MB★ |
| Graphics | ||
| GPU* | Intel UHD Graphics 600 | Intel Arc Graphics★ |
| GPU Benchmark Score | ||
| Type | integrated | integrated |
| VRAM | 4 GB | 16 GB★ |
| VRAM Type | Shared | Shared |
| Memory & Storage | ||
| RAM | 4 GB | 16 GB★ |
| RAM Generation | LPDDR4X | DDR5★ |
| Storage 1 | 64 GB | 256 GB★ |
| Storage 1 Type | eMMC | SSD★ |
| Display | ||
| Size | 14" | 13.5" |
| Resolution | 1366 px | 2256 px★ |
| Connectivity | ||
| USB-C Ports | 1★ | — |
| USB Ports | 2★ | — |
| HDMI | 1 x HDMI | — |
| Bluetooth | Yes | — |
| Physical | ||
| Weight | 1.52 kg | 1.38 kg★ |
| OS | ChromeOS | Windows 11 Pro |
Pros & Cons
HP
- Strong social proof (96th percentile)96th %ile
- Strong portability (75th percentile)
- Below average ram (2nd percentile)2nd %ile
- Below average storage (4th percentile)4th %ile
- Below average screen (4th percentile)4th %ile
- Below average cpu (11th percentile)11th %ile
Microsoft Surface Laptop 13.5" 165H Black
- Strong social proof (93rd percentile)93rd %ile
- Strong portability (91st percentile)91st %ile
- Strong reliability (81st percentile)81st %ile
- Strong screen (79th percentile)
- Below average port selection (4th percentile)4th %ile
- Below average storage (16th percentile)16th %ile
Verdict
Winner: Microsoft Surface Laptop 13.5" 165H
Scores 61 overall, wins 8 of 8 usage categories and 13 of 22 specs.