Samsung Galaxy Book5 Pro 360 16" NP964QHA-KG2US Moonstone Gray 2025

Samsung Galaxy Book5 Pro 360 16" NP964QHA-KG2US Moonstone Gray 2025

Samsung
72 Overall Score
vs
HP Pavilion 14" 14-dq0040nr Honey Lavender 2025

HP Pavilion 14" 14-dq0040nr Honey Lavender 2025

HP
35 Overall Score

What Buyers Say

Samsung Galaxy Book5 Pro 360 16" NP964QHA-KG2US Moonstone Gray 2025

No customer feedback yet

HP Pavilion 14" 14-dq0040nr Honey Lavender 2025

72 out of 100 medium confidence 11 reviews

The HP laptop generally receives positive feedback for its value, speed, and lightweight design, making it ideal for work and study. However, several verified reviews highlight significant issues: a defective display, poor customer service from HP, a clacky keyboard, and the restrictive Windows 11 S-Mode that blocks non-Microsoft apps. The keyboard labels are hard to read without backlighting, and one unit arrived with only 4GB RAM instead of the advertised 8GB.

Pros
  • Good value for money
  • Fast performance
  • Lightweight and portable
  • Clear screen
  • Comfortable keyboard
Cons
  • Windows 11 S-Mode restrictions
  • Defective display on some units
  • Poor HP customer service
  • Clacky cheap plastic keyboard
  • Keyboard labels hard to read without backlight
👍 Value for money 5
👍 Performance 4
🤔 Build quality 3
👎 Customer service 1
👎 Display quality 1
🤔 Keyboard quality 3

Scores

Business
Samsung
80
HP
46
Developer
Samsung
78
HP
30
Entertainment
Samsung
78
HP
31
Student
Samsung
73
HP
51
Compact
Samsung
60
HP
54
Creator
Samsung
39
HP
13
Ai Llm
Samsung
33
HP
12
Gaming
Samsung
22
HP
10

Specifications

Samsung Galaxy Book5 Pro 360 16" NP964QHA-KG2USHP Pavilion 14" 14-dq0040nr
Processor
CPU*AMD Ryzen AI 7 Pro 360★Intel Processor N150
CPU Multi-Core Score
22,097
5,386
Cores8★4
Frequency2.2 GHz★—
L3 Cache16 MB★6 MB
Graphics
GPU*Intel Arc 140V★Intel Graphics
GPU Benchmark Score
5,484
1,534
Typeintegratedintegrated
VRAM16 GB★4 GB
VRAM TypeSharedShared
Memory & Storage
RAM32 GB★16 GB
RAM GenerationDDR5★DDR4
Storage 11 TB★128 GB
Storage 1 TypeNVMe SSD★eMMC
Storage 21 TB★128 GB
Storage 2 TypeHDDSSD★
Display
Size16"14"
Resolution2880 px★1366 px
PanelOLED★IPS
Refresh Rate120 Hz★—
Brightness—250 nits★
Color GamutSuper AMOLED62.5% sRGB
Connectivity
USB-C Ports2★1
USB Ports12★
ThunderboltThunderbolt 4—
HDMI1 x HDMIHDMI 1.4
Wi-FiWi-Fi 7★Wi-Fi 6
BluetoothYesBluetooth 5.4★
Physical
Weight1.69 kg1.47 kg★
Battery76 Wh★—
OSWindows 11 ProWindows 11 Home

Pros & Cons

Samsung Galaxy Book5 Pro 360 16" NP964QHA-KG2US Moonstone Gray 2025

  • Strong social proof (95th percentile)95th %ile
  • Strong screen (95th percentile)95th %ile
  • Strong storage (89th percentile)89th %ile
  • Strong reliability (81st percentile)81st %ile
  • Below average portability (33rd percentile)

HP Pavilion 14" 14-dq0040nr Honey Lavender 2025

  • Strong social proof (93rd percentile)93rd %ile
  • Strong portability (77th percentile)
  • Below average cpu (6th percentile)6th %ile
  • Below average screen (8th percentile)8th %ile
  • Below average storage (10th percentile)10th %ile
  • Below average ram (26th percentile)

Verdict

★ Winner: Samsung Galaxy Book5 Pro 360 16" NP964QHA-KG2US

Scores 72 overall, wins 8 of 8 usage categories and 19 of 31 specs.

Samsung Galaxy Book5 Pro 360 16" NP964QHA-KG2US Better at:

Ai LlmGamingCompactCreatorStudentBusinessDeveloperEntertainment