Microsoft Surface Book 13.5" HMW-00001-cr Silver 2018
Microsoft
46 Overall Score
vs
Dell Chromebook 11.6" 3100 Black 2021
Dell
14 Overall Score
What Buyers Say
Microsoft Surface Book 13.5" HMW-00001-cr Silver 2018
65 out of 100 medium confidence 12 reviews
The Microsoft Surface Book 2 receives mixed feedback from verified buyers. Many praise its value as a laptop-tablet hybrid, fast performance, and build quality, especially for the refurbished price. However, several users report serious issues like extremely slow internet performance, poor battery life, defective chargers, and frustrating return/refund processes. The overall sentiment is cautiously positive but tempered by reliability and customer service concerns.
Pros
- Great value for money
- Fast performance
- Good build quality
- Versatile laptop-tablet hybrid
- Quick boot time
Cons
- Poor battery life in tablet mode
- Extremely slow internet performance
- Defective chargers reported
- Frustrating return and refund process
- Physical damage on refurbished units
Battery life 5
Performance 6
Value for money 5
Build quality 4
Refurbished condition 4
Customer service 3
Dell Chromebook 11.6" 3100 Black 2021
No customer feedback yet
Scores
Compact
Business
Student
Entertainment
Developer
Creator
Ai Llm
Gaming
Specifications
| Microsoft Surface Book 13.5" HMW-00001-cr | Dell Chromebook 11.6" 3100 | |
|---|---|---|
| Processor | ||
| CPU | 3.5 GHz core_i5 | AMD Ryzen 3 3100★ |
| CPU Multi-Core Score | No data | |
| Cores | 2★ | 1 |
| Frequency | 3.5 GHz | 3.6 GHz★ |
| L3 Cache | — | 16 MB★ |
| Graphics | ||
| GPU | Intel HD Graphics 620★ | Intel HD Graphics |
| GPU Benchmark Score | No data | |
| Type | integrated | integrated |
| VRAM | 2 GB | 4 GB★ |
| VRAM Type | — | GDDR6★ |
| Memory & Storage | ||
| RAM | 8 GB★ | 4 GB |
| RAM Generation | LPDDR4★ | — |
| Storage 1 | 256 GB★ | 16 GB |
| Storage 1 Type | SSD | SSD |
| Display | ||
| Size | 13.5" | 11.6" |
| Resolution | 2560 px★ | 1366 px |
| Connectivity | ||
| USB-C Ports | 1★ | — |
| USB Ports | 2 | 2 |
| Wi-Fi | IEEE 802.11ac | Wi-Fi 5★ |
| Bluetooth | Bluetooth | Bluetooth |
| Physical | ||
| Weight | 1.53 kg | 1.29 kg★ |
| OS | Windows 10 Pro | ChromeOS |
Pros & Cons
Microsoft Surface Book 13.5" HMW-00001-cr Silver 2018
- Strong social proof (92nd percentile)92nd %ile
- Strong portability (90th percentile)90th %ile
- Strong screen (82nd percentile)82nd %ile
- Strong reliability (81st percentile)81st %ile
- Below average ram (5th percentile)5th %ile
- Below average user sentiment (16th percentile)16th %ile
- Below average storage (16th percentile)16th %ile
- Below average cpu (27th percentile)
Dell Chromebook 11.6" 3100 Black 2021
- Strong portability (99th percentile)99th %ile
- Strong social proof (92nd percentile)92nd %ile
- Below average ram (1st percentile)1st %ile
- Below average storage (2nd percentile)2nd %ile
- Below average screen (4th percentile)4th %ile
- Below average port selection (21st percentile)
Verdict
Winner: Microsoft Surface Book 13.5" HMW-00001-cr
Scores 46 overall, wins 8 of 8 usage categories and 8 of 22 specs.