Dell Latitude 14" 5420 Black 2021
Microsoft Surface Laptop 13.5" 165H Black
What Buyers Say
Dell Latitude 14" 5420 Black 2021
No customer feedback yet
Microsoft Surface Laptop 13.5" 165H Black
The refurbished Microsoft Surface receives mostly positive feedback for its portability, design, and performance. Users praise its lightweight build, responsive touchscreen, and value for money, with many noting it arrived in like-new condition. However, a few negative experiences highlight reliability issues, such as sudden failure after a few weeks and charging problems, which lower the overall score.
Pros
- Lightweight and portable design
- Responsive touchscreen
- Great value for money
- Like-new condition upon arrival
- Good performance for daily tasks
Cons
- Occasional sudden failure after weeks
- Charging issues reported
- Touchscreen can be dull
- Heats up under light loads
- Battery life not perfect
Scores
Specifications
| Dell Latitude 14" 5420 | Microsoft Surface Laptop 13.5" 165H | |
|---|---|---|
| Processor | ||
| CPU* | Intel Core i7 1185G | Intel Core Ultra 7 165H★ |
| CPU Multi-Core Score | ||
| Cores | 4★ | 1 |
| Frequency | 3.0 GHz | 3.8 GHz★ |
| L3 Cache | 12 MB | 24 MB★ |
| Graphics | ||
| GPU* | Intel Iris Xe Graphics | Intel Arc Graphics★ |
| GPU Benchmark Score | ||
| Type | integrated | integrated |
| VRAM | — | 16 GB★ |
| VRAM Type | Shared | Shared |
| Memory & Storage | ||
| RAM | 16 GB | 16 GB |
| RAM Generation | DDR4 | DDR5★ |
| Storage 1 | 512 GB★ | 256 GB |
| Storage 1 Type | NVMe SSD★ | SSD |
| Display | ||
| Size | 14" | 13.5" |
| Resolution | 1920 px | 2256 px★ |
| Panel | IPS★ | — |
| Brightness | 250 nits★ | — |
| Connectivity | ||
| USB-C Ports | 2★ | — |
| USB Ports | 2★ | — |
| Thunderbolt | Thunderbolt 4 x 2 | — |
| HDMI | HDMI 2.0 | — |
| Wi-Fi | Wi-Fi 6★ | — |
| Bluetooth | Bluetooth 5.1★ | — |
| Ethernet | 1 x RJ-45 | — |
| Physical | ||
| Weight | 1.40 kg | 1.38 kg★ |
| Battery | 63 Wh★ | — |
| OS | Windows 11 Pro | Windows 11 Pro |
Pros & Cons
Dell Latitude 14" 5420 Black 2021
- Strong port selection (95th percentile)95th %ile
- Strong portability (81st percentile)81st %ile
- Below average cpu (26th percentile)
- Below average social proof (30th percentile)
- Below average screen (33rd percentile)
- Below average reliability (33rd percentile)
Microsoft Surface Laptop 13.5" 165H Black
- Strong social proof (93rd percentile)93rd %ile
- Strong portability (91st percentile)91st %ile
- Strong reliability (81st percentile)81st %ile
- Strong screen (79th percentile)
- Below average port selection (4th percentile)4th %ile
- Below average storage (16th percentile)16th %ile
Verdict
Scores 61 overall, wins 7 of 8 usage categories and 10 of 28 specs.